DEPOSITS

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a) Customers are required to pay a 50% NON-REFUNDABLE deposit on the date of ordering all NEW bridal gowns and accessories.

b) Remaining balances need to be paid at the point of the gown arriving at The Dress Bridal Boutique.

c) No goods may be removed from the premises until full payment of the order has been fulfilled. In cases where a cheque is paid, goods will not be released until the cheque has been cleared by the bank.

ALL GOWNS REMAIN THE PROPERTY OF THE DRESS BRIDAL BOUTIQUE UNTIL PAID FOR IN FULL

d) Customers should retain their sales contracts, and any other receipts as proof of purchase, and be sure to have read these TERMS AND CONDITIONS notice and fully understand its requirements.

e) All items purchased are non-returnable/refundable.

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OFF THE PEG AND SALE GOWNS

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a) all off the peg gowns and Sale gowns must be paid for in full at the time the purchase decision is made (saying “yes”). No gown will be reserved, removed from sale, or released until full payment has been received. Failure to make full payment will result in the gown remaining available for sale and other brides being able to try them on.

OFF THE PEG/ SALE GOWNS/ ACCESSORIES BOUGHT CANNOT BE RETURNED OR ANY MONIES REFUNDED. THEY ARE SOLD AS SEEN.

 

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CANCELLATION OF ORDERS

 

a) Customers who cancel their sales contract are NOT entitled to a refund of ANY monies already paid.

b) Dress orders will still have to be paid for in FULL if the wedding is cancelled for whatever reason, costs will still be incurred to the suppliers and to The Dress Bridal Boutique regardless of ANY circumstance.

c) For reasons of hygiene ALL accessories (tiaras, hair slides, fascinators) – including shoes, which have been removed from the premises once paid for cannot be refunded or exchanged.

 

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SIZING

 

a) Gowns are ordered in standard sizes. Please be aware that gown sizes are different from that of high street sizes.

Please note: Gowns are MADE TO ORDER,  AND ARE NOT MADE TO MEASURE. After the sale and the order placed, The Dress Bridal Boutique CANNOT AND WILL NOT accept any responsibility in respect of any changes which may occur in the Customers size and body shape.

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NON-COLLECTION OF GOODS

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a) If customers do not collect their goods within 1 month of the wedding date then the contract will be deemed cancelled without any further notification and any monies paid will not be refunded. Gowns will be put into the boutique to be re-sold.  

 

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LIABILITY

 

a) Should the store breach its obligations under this agreement, its liability is limited to any direct loss incurred by the customer arising from such breach. The store will NOT be liable for any breaches caused by circumstances outside The Dress Bridal Boutiques’ control, including, but not restricted to acts of God, war, riot, terrorism, malicious damage, fire, flood or storm.

THE TERMS AND CONDITIONS OUTLINED ABOVE DO NOT IN ANY WAY AFFECT THE CUSTOMERS STATUTORY RIGHTS.